Archive for October, 2010

Preface:  Workplace Undercover is a recurring segment of this blog, featuring a workplace scenario and a response by a guest consultant. This scenario was written by Carole Marmell. Jennifer Joyce, cofounder of LeadershipSmarts responds. This is the third of a three-part segment.

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Part III – Support for Bank’s Feedback System

In Part I of this Workplace UnderCover scenario, Molly, a bank employee, received harsh criticism instead of the supportive feedback she had expected during her yearly performance appraisal.   In Part II, Jennifer Joyce, a leadership development coach and consultant, described three steps that Molly might take.  In this segment, Jennifer discusses the bank’s role in supporting Molly and her supervisor in giving and receiving more effective feedback.

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Preface:  Workplace Undercover is a recurring segment of this blog, featuring a workplace scenario and a response by a guest consultant. This scenario was written by Carole Marmell. Jennifer Joyce, cofounder of LeadershipSmarts, responds. This is the second of a three-part segment.

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In the previous post, Molly, a young bank employee, had expected supportive feedback from her manager during her yearly performance appraisal. Instead her manager strongly criticized her and accused her of acting arrogant and believing she is smarter than everyone else. What can Molly do?

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