making positive changes Archives

How to Get the Most Out of Coaching

Jennifer Joyce, co-founder of LeadershipSmarts, is this week’s guest blogger.

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Coaching is often a pivotal step in a person’s career. It represents a large investment of time, money, and personal work.  So how does one get the most out of such an important venture?

During my 15 years as a coach, I have found three keys to creating a successful engagement:

  • A clearly articulated coaching goal
  • Specific examples or stories from work, and
  • A willingness to look at self.

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Workplace Undercover: When Coworkers Just Don’t Get Along

Preface:  Workplace Undercover will be a recurring segment of this blog, featuring a workplace scenario and a response by a guest consultant. The scenario below was written by Eillen Bui, our research associate. In the next post, Sandra Lopez, Clinical Associate Professor at the University of Houston Graduate College of Social Work, will respond.

Tracy walked through the front door of her workplace and passed the desk of her VP’s top assistant. Sasha looked up from her computer but did not even acknowledge Tracy. She just went back to what she was doing earlier.

When Tracy first started working at XYZ Corp., she would always smile and greet Sasha but stopped after a few weeks. Sasha would only acknowledge her with a slight nod of her head and continue working. Tracy didn’t feel as though she should make an effort to keep being friendly to Sasha if Sasha wasn’t even trying to be cordial.

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Chronically stressed or happy at work – Part 3

In Part 1 of this series, we talked about the chronic stress experienced by many people in today’s organizations. Much of that stress may be accounted for by tremendous workloads and pressures to produce in today’s organizations.

In Part 2, we talked about one organization, Zappos, an online shoe store, whose CEO seeks to reverse that trend by focusing on employee happiness. In his business model, happy employees provide better service and better service brings and keeps customers.

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Are you experiencing chronic stress at work — Part 2

In the previous blog entry, I asked, is  it is feasible for organizations to pay attention to their employees’ happiness and still produce results considering the tremendous pressures most organizations are under to show growth and cost savings in this economic climate.

Tony Hsieh, CEO of Zappos, an online shoe store, says he wouldn’t have it any other way. I have long been a fan of Zappos, ordering most of my shoes from them for several years now.

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Are you experiencing chronic stress at work — Part 1

A recurring conversation among my friends and clients is the staggering amount of work hours that people are now putting into their jobs. I talk with people who arrive at work by 6 or 6:30 a.m. and leave by 7 or 8 that evening. Add challenging workplace dynamics to the equation and they feel burned out at home and at work.

Yet with all this economic uncertainty, most are grateful to even have jobs. Their overwork is an undiscussable they wouldn’t dream of surfacing.

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Moving from our private troubles to public issues: Part III

While our personal troubles may feel very private to us, they may indeed reflect public issues for society as a whole.

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ONLINE RESOURCE: Does multitasking really work for you?

[Notice -- this was originally published two weeks ago, but it somehow got deleted in the move to this URL.  I'm reposting it now for those of you who missed it.]

Most people I know–with one or two exceptions–think that multitasking does work for them. In fact, a friend of mine once proudly declared that she was excellent at it, having changed a diaper, baked a cake, and handled a business crisis over the phone, all within the same hour.

What the research says
Now there’s research to say that we are fooling ourselves.

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ONLINE RESOURCE: When Time Means Everything — Randy Pausch

Throughout Reframing Change, Jean Ramsey and I emphasize the importance of maintaining integrity. One of the ways many people, myself included, will go out of integrity is by how we manage time

— or more precisely, mismanage it. We promise others or ourselves that we surely will do this or that and then we end up not doing it. We then rationalize our lapse by saying that “time slipped away”, as though time was the culprit and not ourselves. In so doing, we fail to recognize our power or use it responsibly (Reframing Change, Chapter 6).

Managing time has been one of my major challenges most of my life. I’m much better than I used to be, as my friends and colleagues will happily attest, but nowhere near where I want to be. For that reason, I periodically seek out new sources of information about managing time and space.

I feel fortunate to have come across an excellent video about time management on YouTube by an credible source: Randy Pausch, then a professor at Carnegie Mellon who at the time he gave the speech knew he had lost his battle with pancreatic cancer and had only a few months to live. He passed on less than a year after giving this lecture.

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How to achieve your goals despite yourself

How to achieve your goals despite yourself

What keeps us from being the positive change we want to see? If you’re like me, here’s what happens. I start out full of resolve and commitment to actually accomplish things that I really want to do, but just can’t get up the gumption to do them: go to the health club, eat more vegetables, work on a proposal, or make that dreaded phone call.

Or, I might do things that I know aren’t good for me: eating high fat foods or too many sweets, procrastinating on things that would take me only a few minutes if I would just do them, or saying things that I know are inappropriate.

Either way, I find myself doing what I’ve decided not to do or I stop myself from doing what I really want to do. What causes these internal conflicts?

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